The AI newswire
New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations SAN JOSE, Calif. — February 25, 2025 — SupportLogic, the world’s…
Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, and video, handle more complex tasks using Gemini’s multi-modal capabilities and two-million-token context windows,…
ROCKVILLE, Md. — February 20, 2025 — Xiao-I Corporation (NASDAQ: AIXI), a trailblazer in artificial intelligence, today launched tAIkbox 1 in the U.S., a game-changing AI-powered device set to redefine…
NEW YORK, N.Y. and PARIS, France — February 19, 2025 — Global digital business services leader Teleperformance (TP) today announced it has formed a strategic partnership with Sanas, a pioneer…
FAIRFAX COUNTY, Va. — February 19, 2025 — SuccessKPI, a cloud-native, workforce engagement management (WEM) provider, reported over 100% revenue growth in 2024, driven by 90% year-to-year average increases on…
Company celebrates grand opening, driving CX innovation in the region DENVER, Colo. and CAIRO, Egypt — February 13, 2025 — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer…
Collaboration leverages AIOps to drive network efficiencies and enhance customer satisfaction with combined service management and service assurance solutions TEL AVIV, Israel — February 11, 2025 — RADCOM Ltd. (Nasdaq:…
New funding to be used to expand Lorikeet’s platform and market presence, helping more companies across complex and regulated industries use AI agents to offer human quality support at scale…
CHICAGO, Ill. — February 4, 2025 — Natterbox, a leader in AI-powered communication solutions, announces the launch of its groundbreaking digital platform, Natterbox Digital. This innovative solution unifies voice, SMS,…
Third Annual iSeatz “Tipping Point” Study Reveals Multi-Year Trends Impacting Travel Rewards Programs, Consumer Behaviors and Brands Investments NEW ORLEANS, La. — January 30, 2025 — iSeatz, the technology company…