The AI newswire
International fashion brand selects DXC to leverage data-driven insights to personalize the shopping experience LISBON, Portugal — March 17, 2025 — DXC Technology (NYSE: DXC), a leading Fortune 500 global…
3CLogic attains ISO 27701 certification, demonstrating stringent global privacy compliance for its AI-driven voice and contact center platform offerings. ROCKVILLE, Md. — March 11, 2025 — 3CLogic, the leading AI-powered…
LAS VEGAS, Nev. — March 10, 2025 — In an AI-powered world, trust is more critical than ever. Consumers, businesses, and investors need reliable trust signals to make informed decisions—whether…
LONDON, U.K., ARMONK, N.Y. and MISSISSAUGA, Ont. — March 10, 2025 — Mitsubishi Motor Sales of Canada announces an innovative AI-powered tool designed to transform the customer experience for the…
SAN FRANCISCO, Calif. — March 6, 2025 — Gladly, an AI-powered customer service platform that puts people, not tickets, at the center, today announced the launch of Sidekick on Voice,…
The global collaboration aims to revolutionize customer experience through AI-led automation, predictive analytics, and next-generation digital solutions. MUMBAI, India — March 6, 2025 — iSON Xperiences, a global leader in…
PLEASANT GROVE, Utah — March 10, 2025 — Kenect, a leading provider of software specializing in reputation management and customer engagement for over 10,000 dealerships in North America, today announced…
New data shows 86% of Gen Z ditches digital-first for phone support NEW YORK, N.Y. and LONDON, U.K. — February 28, 2025 — PolyAI, a global leader in voice AI…
New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations SAN JOSE, Calif. — February 25, 2025 — SupportLogic, the world’s…
Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, and video, handle more complex tasks using Gemini’s multi-modal capabilities and two-million-token context windows,…