The AI newswire
Taking Microsoft Teams to the next level, Intermedia’s addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional customer experiences –…
Community colleges across North Carolina are setting new records in engagement and enrollment, thanks to the power of Element451’s AI-powered platform. RALEIGH, N.C. — January 28, 2025 — North Carolina’s…
Glance’s AI + Human Maturity Model™ gives CX leaders clarity in balanced CX for 2025 and beyond WAKEFIELD, Mass. — January 28, 2025 — Glance, a leading provider of Guided…
SAN MATEO, Calif. — January 27, 2025 — Rocketlane, the leading customer onboarding and PSA (professional services automation) platform, today announced the release of its annual State of Customer Onboarding…
MINNEAPOLIS, Minn. — January 23, 2025 — Crossfuze, a global leader in ServiceNow solutions, proudly announces its continued recognition as an Elite Partner – one of fewer than 80 partners…
Building on their recent voice virtual agent launch, Cresta adds new agentic AI capabilities to enable businesses to ask questions in natural language and unlock new insights from customer conversations…
ERP and CRM solutions drove customers to win more business and manage it effectively, demonstrating Unanet’s advantages over legacy providers DULLES, Va. — January 23, 2025 — Unanet, the leading…
Proven renter-centric® CRM and AI solution rolled out portfolio-wide ATLANTA, Ga. — January 23, 2025 — Tribridge Residential, a leading residential real estate management firm, today announced they are rolling…
Groundbreaking AI capability analyzes customer relationship dynamics to identify churn risks, revenue opportunities and strategic insights at scale. WASHINGTON, D.C. — January 22, 2025 — ChurnZero, the AI platform and…
OLYMPIA, Wash. — January 16, 2025 — ImageSource, Inc., the makers of ILINX enterprise software, announced the establishment of the Innovation & Technology business division dedicated to the research and…